Privacy Policy

Effective Date: October 2025
Company Name: Irvine Mechanical Ltd.
Location: Kelowna, BC, Canada

Our Commitment to Your Privacy

We respect your privacy and are committed to protecting the personal information you share with us. This policy explains what information we collect, how we use it, and how we keep it safe — in accordance with British Columbia’s Personal Information Protection Act (PIPA).

Information We Collect

We collect personal information from you in the regular course of doing business. This may include:

If you fill out our “Contact Us” form:
  • Name
  • Phone number
  • Email address
  • Address
When you visit our website:
  • Information about your device (browser type, operating system, and general location)
  • The pages you visit and links you click on

How We Use Your Information

We collect and use your information to:

  • Provide customer service and respond to inquiries
  • Complete sales, quotes, or transactions
  • Conduct marketing analysis to improve our services
  • Send occasional follow-up or order-related emails

We do not sell or rent your personal information to anyone.

Sharing of Personal Information

We do not share your personal information with third parties unless required by law or necessary to complete a specific service you’ve requested (for example, warranty registration with a manufacturer).

Data Security and Retention

We take reasonable steps to keep your personal information safe and secure.
Information submitted through our website may be stored on password-protected servers or transmitted via secure email.
We retain personal information only as long as necessary to fulfill the purpose it was collected for or as required by law. You may contact us at any time to request the correction or deletion of your information.

Cookies and Analytics

Our website may use cookies or analytics tools (such as Google Analytics) to understand visitor behaviour and improve website performance.
You can adjust your browser settings to refuse cookies if you prefer.

Your Rights and Contact Information

You have the right to access, correct, or request deletion of your personal information.
For any privacy-related inquiries, please contact our office.

Terms of Use

By using this website, you agree to the following terms:

  • Informational Use Only: The content on this site is provided for general information about our services. It is not a binding offer or contract.
  • Accuracy: We make every effort to keep information current and accurate but cannot guarantee it is always up to date.
  • Third-Party Links: Our website may contain links to other websites. We are not responsible for their content or privacy practices.
  • Limitation of Liability: We are not liable for any damages arising from the use (or inability to use) this website or its contents.
  • Changes to This Policy: We may update our Privacy Policy or Terms of Use from time to time. Any changes will be posted on this page with an updated effective date.